To our valued Toywatch customers:
Due to the high volume of emails, it is taking a little longer to respond to you. Please be patient; we will get back to you asap. Sending multiple emails will only slow us down. To make sure our reply is not sent to your "junk" box, please add customerservice@toyWatchusa.com to your safe receiver list.

If you are requesting a refund or exchange authorization, please follow the instructions on the R.A. form enclosed with your watch and return using RA# JAN10NRA.

(Download R.A. form - Return Authorization Form .Doc | Return Authorization Form .PDF)

Thanks for your understanding and patience.