To our valued Toywatch customers:
Thank you for making 2009 a great year, with an especially great Holiday season!
Due to the high volume of emails, it is taking a little longer to respond to you. Please be patient; we will get back to you asap. Sending multiple emails will only slow us down. To make sure our reply is not sent to your "junk" box, please add customerservice@toyWatchusa.com to your safe receiver list.
If you are requesting a refund, please follow the instructions on the R.A. form enclosed with your watch and return using RA# MAR10NRA.
(
Return Authorazition Form .PDF)
Thanks for your understanding and patience.
All TOYWATCH watches come in a chic clamshell, black pressed-leather box with a black velvet interior and velvet watch pillow. The clamshell box comes in a white glossy gift box with the TOYWATCH logo on the top. |
Online orders for items in stock are available for shipping
within 24 to 48 hours from order receipt via three options:
FedEx: Standard (3-5 business days)
FedEx: Two-Day Shipping (2 business days)
FedEx: One-Day Shipping (1 business day)
ToyWatch calculates shipping according to your order total with a base
shipping charge of 14.95.
Click here to view shipping charges
Contact customer service for
Saturday shipping.
If you are ordering more than one watch, there is an additional
shipping charge of $2 per watch. Currently we are not able to
ship outside of the continental United States, Hawaii and Puerto
Rico. We also cannot ship to a P.O. Box address. |
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